As leaders, we’re lied to everyday. Most of us are stuck in an endless reinforcing loop of:
Our staff tells us what we want to hear > We validate those same thoughts via activities such as 1-to-many meetings or intimate meetings with only direct reports, and periodically-conducted company surveys > We produce post-mortems meant to show we are in touch and working on solutions, but these are based on outdated, skewed, biased information. Read more.